PrintPOD - Your Mobile Print Solution


	Refund Policy/Process - How to get a refund? Output that does not meet the expectations of the customer may be granted a refund as long as GPS is notified of the problem within 30-days from date of purchase. Before any refund can be made available, the customer must call GlobalPrint Systems, Inc and speak to a customer service representative in order to obtain a refund. This process will include the filling out of a "Refund Claim Form" by our customer service representative, which will be retained in our files for auditing purposes . Please contact Customer Care toll free at (888)777-1875 for prompt and courteous support. In order to obtain a refund or exchange, you must provide your correct PrintPOD User ID and e-mail address and/or mailing address to GlobalPrint Systems, Inc. The customer is responsible for providing a correct/working e-mail address. Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage/account access, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you. GlobalPrint Systems, Inc. reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on GlobalPrint Systems, Inc.'s website. You agree to periodically review our website, including the current version of our Refund Policy. It is your obligation to review our refund policy on our website for any such revisions.
	My credit card payment was rejected. What should I do? Your card may have been rejected for a number of reasons. Please contact your credit card provider and make sure your account is in good standing. You should also make sure you’ve provided us with the same personal information that’s on file with your card provider.
	I need a receipt for my printing activity. How can I get one? Please log-in to the My Account section to view your printing activity. You can print your activity directly from your Web browser.
	How can I pay for my PrintPOD account usage? If you’re a Full PrintPOD Member, you don’t have to worry about account replenishment. Your $25 account balance will be automatically replenished whenever your balance is too low. If you are a Pay As You Go member, the credit card account you signed up with will be charged automatically at the end of your print session. You can update your card info at anytime in the My Account section.
	If I’m a Pay As You Go member, will I receive a printed receipt at the kiosk? No. A detailed transaction summary will automatically be e-mailed to you.
	What if my account balance reaches zero? If your PrintPOD account balance is $5 or less, we will automatically replenish your account in the amount of $25.
	How do I change my payment method? You can update your credit card information at any time by logging-in to My Account. You can also call Customer Care at (888)777-1875.
	What if the credit card my PrintPOD account uses is lost, stolen or replaced by the card provider? If any of these situations occur, please log-in to My Account and update your credit card information. You can also call Customer Care at (888)777-1875.




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